Privacy Policy

Privacy Policy

Last updated: July 19, 2026

At Drizentro, we attach great importance to the protection of your personal data. In this privacy policy, we explain what personal data we collect, why we process it, how we handle it, and what rights you have in accordance with the General Data Protection Regulation (GDPR).

By using our website or placing an order, your personal data will be processed as described in this privacy policy.

1. Data Controller

Drizentro
Email: info@drizentro.com
Address: Kapitein Fremaultstraat 1, 8647 Pollinkhove, Belgium
Company number: 1036.910.697
VAT number: BE1036910697

2. What personal data do we process?

Depending on your use of our website, we may process, among other things, the following personal data:

  • first and last name;
  • address details;
  • email address;
  • phone number;
  • payment details (processed via secure external payment providers);
  • IP address;
  • browser, device, and usage data;
  • order and purchase history;
  • communications you have with us.

3. Why do we process your personal data?

We process personal data solely for legitimate and lawful purposes, including:

  • processing and delivering your order;
  • customer service and communication;
  • sending order confirmations and shipping information;
  • processing payments;
  • improving our website and services;
  • preventing fraud and abuse;
  • complying with legal and tax obligations.

4. Legal basis for processing

We process your personal data only when there is a valid legal basis for doing so, such as:

  • the performance of a contract;
  • compliance with a legal obligation;
  • your consent (e.g., for marketing or non-essential cookies);
  • our legitimate interest, such as securing and improving our website.

5. Retention period

We do not store personal data longer than is necessary for the purposes for which it was collected, unless a longer retention period is legally required or permitted.

Data that we are required to retain under tax or accounting legislation will be stored for the legally prescribed period.

6. Sharing of personal data

We never sell your personal data to third parties.

For the provision of our services, we may share personal data with carefully selected service providers, such as:

  • Shopify (webshop hosting);
  • payment providers;
  • delivery and logistics partners;
  • IT and hosting service providers;
  • accounting or administrative service providers.

These parties process personal data only to the extent necessary to provide their services and are contractually obliged to protect your data carefully.

7. International data transfers

Some of our service providers may process personal data outside the European Economic Area (EEA).

When this occurs, we ensure that appropriate safeguards are applied in accordance with the GDPR, for example, by using standard contractual clauses approved by the European Commission or other legally recognized protective measures.

8. Cookies

Our website uses cookies and similar technologies.

These cookies are used for:

  • the correct functioning of the website;
  • remembering preferences;
  • statistical analyses;
  • marketing purposes, if you have given your consent for this.

More information can be found in our cookie policy.

9. Security

We take appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, misuse, or unlawful processing.

10. Your rights

Under the GDPR, you have the right to:

  • access your personal data;
  • have inaccurate data corrected;
  • have your personal data erased, to the extent permitted by law;
  • restrict processing;
  • object to processing;
  • transfer your data (data portability);
  • withdraw previously given consent, if processing is based on it.

You can contact us for this via info@drizentro.com.

11. Complaints

If you have any questions or complaints about the processing of your personal data, we kindly ask you to contact us first.

In addition, you have the right to file a complaint with the Belgian Data Protection Authority.

12. Changes

Drizentro reserves the right to amend this privacy policy.

The most recent version will always be available on our website.

13. Contact

Do you have any questions about this privacy policy? Please do not hesitate to contact us.

Drizentro
📨 Email: info@drizentro.com
🏠 Address: Kapitein Fremaultstraat 1, 8647 Pollinkhove, Belgium